DISCOVER THE THE DOUX COLLECTIONS
FREQUENTLY ASKED QUESTIONS
Answer
Yes, The Doux products are designed to cater to a wide range of hair types, including curly, coily, wavy, and straight hair. Our formulas are carefully crafted to address the unique needs of each hair texture, providing nourishment, hydration, and styling versatility for everyone.
Absolutely! Our products are formulated with gentle, high-quality ingredients that are safe for colored and chemically treated hair. Whether you have highlights, relaxers, or keratin treatments, you can trust The Doux to keep your hair looking vibrant and healthy.
No, The Doux is committed to creating clean, conscious hair care products that are free from sulfates, parabens, and silicones. Instead, we use nourishing, natural ingredients to deliver results you can see and feel without compromising on quality or performance.
Yes, many of our customers use The Doux products on their children's hair with great results. Our gentle formulas are suitable for kids' hair and can help moisturize, detangle, and style their curls or waves.
While the majority of our products are vegan-friendly, some may contain ingredients derived from animals or animal by-products. We strive to be transparent about our ingredients, so please check the product labels or reach out to our customer support team for specific information about vegan options.
How can I leave a review for a product?
We value your feedback! You can leave a review by visiting the product page on our website and clicking on the “Write a Review” button. Share your experience to help others make informed decisions
Do you have a loyalty program?
Yes, we offer a loyalty program where you can earn points on purchases and redeem them for discounts on future orders. Sign up on our website to start earning points today!
How can I stay updated on new product launches and news?
Subscribe to our newsletter and follow us on social media for the latest updates on new product launches, promotions, and brand news.
What are the benefits of joining your newsletter?
By joining our newsletter, you’ll receive exclusive offers, early access to new products, hair care tips, and updates on special events and promotions.
How can I contact customer service?
You can reach our customer service team by filling out the contact form on our website or by emailing us at Info@Shabacometics.com. We aim to respond to all inquiries within 24 hours.
