FREQUENTLY ASKED QUESTIONS
ANSWER
RUWA hair is made from hydrophobic, water-repellent fibers, making it quick-drying and ideal for active lifestyles. It is also lightweight, soft, and pre-stretched, which helps save time during installation and provides a natural-looking, smooth finish.
Yes, most RUWA hair extensions come pre-stretched and pre-layered. This helps reduce the prep time for braiding and ensures a sleek, professional-looking hairstyle right out of the package.
Yes, you can wash RUWA hair. It’s recommended to gently cleanse the scalp and the hair using diluted shampoo and cool water to maintain the fibers' integrity. Be careful not to tug or pull too much while washing.
Yes, RUWA hair is known for being lightweight, which makes it comfortable to wear for extended periods without putting too much strain on the scalp.
RUWA hair is coated with an anti-bacterial finish, which helps minimize irritation for people with sensitive scalps. However, individual reactions may vary, so if you have particularly sensitive skin, it’s a good idea to consult a stylist.
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Yes, we offer a loyalty program where you can earn points on purchases and redeem them for discounts on future orders. Sign up on our website to start earning points today!
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You can reach our customer service team by filling out the contact form on our website or by emailing us at Info@Shabacometics.com. We aim to respond to all inquiries within 24 hours.