FREQUENTLY ASKED QUESTIONS
ANSWER
Melanin Haircare products are specifically formulated for curly, coily, and textured hair types. While individuals with other hair types may use them, the formulations are tailored to address the unique needs of curly and coily hair.
Yes, Melanin Haircare products are free from sulfates, parabens, silicones, mineral oil, and artificial fragrances. They are formulated with natural and nourishing ingredients.
The Twist-Elongating Style Cream can be used on both wet and dry hair. For best results, it is often recommended to use it on damp hair to help with moisture retention and styling.
The African Black Soap Reviving Shampoo can be used as needed to clarify and cleanse the hair and scalp. Depending on your hair type and buildup, this may range from weekly to monthly use.
How can I leave a review for a product?
We value your feedback! You can leave a review by visiting the product page on our website and clicking on the “Write a Review” button. Share your experience to help others make informed decisions
Do you have a loyalty program?
Yes, we offer a loyalty program where you can earn points on purchases and redeem them for discounts on future orders. Sign up on our website to start earning points today!
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By joining our newsletter, you’ll receive exclusive offers, early access to new products, hair care tips, and updates on special events and promotions.
How can I contact customer service?
You can reach our customer service team by filling out the contact form on our website or by emailing us at Info@Shabacometics.com. We aim to respond to all inquiries within 24 hours.