This applies to items purchased from this site only.
Goods must be unused and in their original packaging.
We only accept the return of opened items if they are faulty.
We are unable to process a refund or replacement unless we have the item back with us.
You have 14 days window from the day of receiving your delivery to initiate your return. Unfortunately, we won't be able to offer exchange or refund after that period.
The products must be returned in their original condition, including outer packaging, unused and in perfect saleable condition.
We use a dedicated portal to manage and track returns. Please contact our customer service team to request a returns authorisation number (RAN). Click here
Please do not send your packages without authorisation as these will be refused.
If you are returning items not due to defect, discrepancy or misdescription, postage costs for returning the item(s) will be borne by you.
We do not offer exchanges. You will need to place a new order and return your original for a refund.
Do not send your purchased items to the manufacturer. You must send the items to us at our return address. Kindly note our return address:
OILINESS & RESIDUES]: Sebum oxidation and micro cracks on the scalp surface can create all these issues. It’s a vicious cycle and you want out
[INSTANT SCALP RELIEF]: Versatile texture: deeply removes residue, sweat and oil when used as a shampoo and deeply purifies from residue, sweat and oil when used as a mask. Hair feels lightweight and volumized.
[DERMATOLOGICAL ACTIVES]: Concentrated with 6% Clay, fine-grained active ingredient, that can do a soft peel on the scalp to help unclogging scalp surface from dirt, oil and sweat.
[SCIENTIFICALLY PROVEN EFFICACY]: Up to 78% less scalp sebum*, Up to 70% less hair sebum** & more volume***.
*instrumental test, shampoo + clay.
**instrumental test.
***instrumental test.
HOW TO
As a shampoo, apply evenly on wet scalp and hair. Gently lather with the softest part of the tip of your fingers and without over-massaging (to not excessively activate the sebum glands). As a clay mask, apply and leave on for 3-5 min. Rinse thoroughly