FREQUENTLY ASKED QUESTIONS
ANSWER
BioSilk is a brand that offers a range of hair care products known for their silk protein-enriched formulas. These products aim to provide smoothness, shine, and manageability to hair.
BioSilk products are manufactured by Farouk Systems, Inc., a Houston-based company known for its innovative hair care solutions.
The signature ingredient in BioSilk products is silk protein, which is known for its strengthening and smoothing properties.
Yes, BioSilk products are safe for use on color-treated hair and can help maintain the color's vibrancy and health
Yes, BioSilk Silk Therapy provides some level of heat protection. However, for best results, use a dedicated heat protectant if you frequently use high-heat styling tools
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Do you have a loyalty program?
Yes, we offer a loyalty program where you can earn points on purchases and redeem them for discounts on future orders. Sign up on our website to start earning points today!
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How can I contact customer service?
You can reach our customer service team by filling out the contact form on our website or by emailing us at Info@Shabacometics.com. We aim to respond to all inquiries within 24 hours.